Cruise lines Costa and Aida will have robots that interact with guests on its ships, starting in the spring of 2016.
Costa Crociere, the Carnival Corp. division overseeing Costa and Aida, said it signed an exclusive contract worth more than $1.1 million to use the “Pepper” robots developed by Aldebaran, a subsidiary Japan’s SoftBank Group.
Costa said “Pepper” is the first robot designed to read and react to human emotion.
The robots will guide guests when they embark and while aboard, and provide recommendations and tips on restaurants, events and excursions, Costa said. Interactions will be in German, Italian or English.
Costa and Aida cruises are primarily sold in Europe, although Costa has seasonal sailings from Miami to the Caribbean, and is also growing in China.